How Brandid Advisory Elevated
Montreal’s Luxury Spa Experience
Spa St James, a leading luxury full-service spa in Montreal, approached Brandid Advisory to modernize its website and improve lead conversions, site performance, and brand awareness. As a recognized authority in the luxury spa market, Spa St James needed an online experience that was impactful, conversion optimized, and brand-aligned to meet the high standards of the company.
- Google Ads
- Social Media Marketing
- WordPress Website Development
- UX Design
The challenge
Spa St James faced a significant challenge in creating an online experience that aligned with their luxury brand and provided a seamless user experience. Prior to working with Brandid Advisory, Spa St James had no ability to monetize their online channel. With a goal of increasing lead conversions and revenue, Spa St James needed a website that showcased their core services and offerings while providing a user-friendly experience.
Client
Objectives
Support the spa in setting more appointments, securing more spa memberships, introducing retail products and enhancing the customer experience across all marketing channels
Expand audience base across social media platforms, including Instagram, Facebook
Reach a wider audience and build brand awareness through public relations initiatives
The Solution
The
Solutions
Increased organic traffic
Increased paid search traffic
Increased social media traffic
Increased online bookings
“We have been with Brandid Advisory since 2020. The team has always been professional, knowledgeable and very responsive to all our requests. They have enabled us to not only continue our growth through the pandemic, but also helped position us to prepare for the increased demand coming out of it. We truly value the leadership, advice and reporting we received from the team”